After launching 5 Android smartphones in Pakistan, iNew Pakistan continues to expand its presence by opening the first Customer Service Center to provide after-sales support for all users in the provincial capital. The premise is strategically located in the heart of Lahore on the ground floor of Hassan Tower, near Hafeez Center, Gulberg.
The Opening ceremony was presided over by the CEO of iNew Pakistan. Several other partners and executives were also present at the inauguration, this semi-formal event began with a welcome speech by Mr. Alan Chen, CEO iNew Pakistan. He mentioned in his speech that the Service Center will also act as a platform of direct two-way communication between customers and the brand. With that, it will help the brand to enhance various aspects of its value chain.
iNew is trying to earn better brand loyalty from customers and also add to its customer base in a nation where companies offering alternative devices of questionable quality can easily shake the order of things by selling products at affordable prices. The Customer Service Center is designed to offer a complete support starting from product demos to servicing of gadgets to answering of consumer queries amongst other things.
The center which is located in the business hub of the city, will be open 6 days a week (Monday to Saturday), till 8:30 pm.