Zong 4G leads Customer-Centricity with State of the Art Customer Service Centers
Islamabad, 5th September 2017: Zong 4G, Pakistan’s No.1 4G network has vowed to set the standard for customer centricity, by greatly expanding the reach of its Customer Service Centers across Pakistan. Already operating the largest network of company owned CSCs in the country, Zong 4G, continues to lay emphasis on directly reaching out to its customers everywhere, pioneering 4G connectivity throughout Pakistan.
Coupled with its state of art e-care platform, Zong 4G is committed to building a more personal relationship with its customers, by innovatively leveraging both technology and human interaction. Its purpose built service centers underpin this Customer First approach, providing subscribers with highly customized digital solutions across Zong 4G’s entire range of services.
“We will continue to invest in our customers by providing them with the latest information, latest 4G products, and the most stable and advanced 4G network in Pakistan, said Maham Dard, Company Spokesperson and Head of Corporate Affairs & Strategy. “Our state of the art customer service centers have been designed from the ground up to help our fast expanding customer base, seamlessly adopt the 4G Digital Lifestyle. The reach of our CSCs remains unmatched within the industry, and as we expand further we plan to strengthen our position by focusing on key underserved areas.”
All of Zong 4G’s company operated Customer Service Centers have been specifically designed to allow its customers to take full advantage of the entire range of Digital Solutions available. These also include the availability of a wide range of 4G enabled phones and internet devices, ensuring seamless connectivity with the country’s largest 4G network.