With the commitment to provide state-of-the-art solutions and services to customers, Pakistan’ No.1 Data Network, Zong 4G has upgraded its self-care app and launched an amazing offer with ‘Free 4GB Data’ on first time app registrations. My Zong App serves the needs of both its GSM and Mobile Broadband subscribers, with over 6 million app downloads, My Zong App is keeping in focus customer’s convenience, ease -of -use with a user friendly interface.
The updated app version offers everything customers want, to manage their Zong accounts with, in the palm of their hands. Customers can manage multiple Zong numbers, check their balance, recharge and avail advance loan directly through My Zong App.
Available for download on both iOS and Android, ‘My Zong App’ enables customers to view their usage details, order MBB devices and Zong 4G’s Handsets swiftly through their smartphones. In addition to this, for convenience of the Mobile Broadband subscribers, Child and Master Numbers can also be easily retrieved through the app.
In addition to this, the updated ‘My Zong App’ introduces a new user friendly feature of a convenient widget. It can be set on the home-screens for android users and provides real-time updates about data, voice and SMS usage; giving complete transparency of available resources.
Bringing better value and experience for customers, users can now share their feedback through the Customer survey option. This feature ensures ease of communication for the customers by providing real time feedback.
Zong 4G with its outstanding customer services, aims to uplift its customer’s experience to newer heights. Through its most advanced digital solutions, Pakistan’s No.1 Data Network is innovating to provide sought after solutions to its customers and promises to continue doing so in the future.